F.A.Q

Q1: Why your prices are so cheap?

Q2:Are the Boots anthentics,100% originals packaged?

A: Yes,our boots here are anthentic quality and 100% originals package.All shoes here are just stocked from container order of Timberland Boots abroad like orders cooperated for wal-mart and so on.So there are various styles and enough size that you may interest here.And due to certain stocks from our own factory and non tax fees home and abroad,we develop our business enlarging cooperation broadly via sample offering here.So price here shown to you are too cheap based at the reason above.Just come on and catch a chance to enforce our development here.

Q:What is the boots’ payment policy ?

A:There are currently two ways to pay. Most customers are used to accept online payment with credit card. If customers do not have credit cards available, or need to buy large sums of goods, we strongly recommend Western Union Money Transfer. Online payment with credit card. This is the most frequent payment method. It is fast and efficient.

Q: What is your size informatiion?

A: Please take a look below:

Men Size: 41 42 43 44 45 46

Women Size:36 37 38 39 40

Kid:28 29 30 31 32 33 34 35 36 37 38 39 40 41

If you need larger size,please contact us regarding your order quantity.Maybe our factory can produce them for you.

Q:What happens after I place the order?

A:After placing the order you will receive an immediate order confirmation along with an all order's information.

Q:How long will it take to process my order ?

A:We process all returns in the order they are received, and we do process them as quickly as possible. On all returns and exchanges, processing may take up to 30 days.

Q:What currency are your prices in ?

A:We list all prices in $US (US dollars).

Q:What payment methods do you support?

A:Depending on the products you want to purchase, tblfeel.com can offer the following payment methods:

- Credit/debit card (Visa, MasterCard)

- Gspay

- IPS

- WesternUnion

Q:How can I cancel an order?

A:To cancelling an order made in the Tblfeel.com system, please contact our Customer Support department within 12 hours after you placed the order,You will be asked to provide the order's number together with the reasons of cancellation.Please aware within 12 hours Or you order would be shipped out.

Q:Are your items all authentic ?

A:Again, We buy overstocks, closeouts, overuns from overseas factories and authorized dealers that say and give us legal invoices that all goods are authentic, however for legal reasons we must say that some goods can and are factory variants.Only by this,you can enjoy the perfect Timberland Boots,making more profit but nice discount price.

Q:How do I order and pay and what are my alternate payment options ?

A:On each of the product pages you will see a shopping cart below each of the items, we use Paypal as our preferred payment method. When you have selected the items you wish to purchase use the "View Cart" button to continue with your check out and payment. You will then be notified via e-mail of your purchase. The shipping cost is automatically calculated upon checkout. We prefer Paypal however in certain cases you may want to contact us and we can provide the facilities for telephone payment via credit card or a quote for multiple orders.

Q:Can I trust to shop on this website ?

A:Many people are concerned about the security of online transactions. We can assure you of the safety of the shipping on our website as well as the quality of products sold. It is safe to shop here; we do not continue to have your payment information on the website after you shopping. We also do not provide your personal information to other parties. The Western Union payment is secure and trustworthy. If you want to know more details about privacy, please see our privacy policy.